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App Features

 

iNOC:

Its the only smart phone app that delivers real time server information. Resolve IT issues fast with highly intuitive and flexible features that will give you the ability to get to the root of the problem and get it resolved. The home screen of iNOC shows you all your customers that currently have servers offline. Within three clicks or less you can have diagnose the problem and have sent a preformatted email that includes the list servers, so you don’t have to fumble around typing. Choose one option that will let you send an email directly to your ticketing or another that will let you enter an email address of your 2 level engineer making him aware of the situation.

Features:

  • Online status of all servers.
    View the status of client’s online and offline servers.

  • Basic Hardware and Network info.
    Manufacturer info, Serial number, CPU info, and Network IP, gateway, and subnet.

  • Advanced server info.
    Drive space for each drive, PCI configurations, Printers, current logged in user.

  • Quick contacts.
    Send an email with a list of offline servers, to your support desk, to another engineer, to the client, or whomever  you want.

  • One click calling.
    Support desk, After hour hotline, or whomever you want.